What are pre-order products?
Pre-order products are products that are currently out of stock at our webshop, but which we already ordered and are on their way to our warehouse. A pre-order is an order you can make for these items before it is in stock and available for delivery. From pre-order to delivery it will take about one month (average), before the stock is in our warehouse and we can send your order.
How does it work?
It’s really easy! You select the jewelry and/or accessories you want to pre-order and place them in your shopping cart. Note, the minimum purchase amount (just like a normal order) is € 50,- (excluding VAT). Besides that, pre-order products and in-stock products cannot be placed together in one order. Only pre-order products can be added.
Each pre-order product has an expected delivery week, this is the week we expect to receive the products at our warehouse*. After we have received the products we will send them to you immediately. You will be notified by e-mail when the package has been sent. Only the products with the same expected delivery week can be combined in one pre-order. This means that pre-order products with a different expected delivery week can not be combined in one order.
Did you place your pre-order and are your pre-order products back in stock? Then you will automatically get an e-mail (with a track and trace code), which shows your package is on its way. Next thing you know, you have your desirable pre-order products in stock!
* It may happen the delivery arrives a little later than expected. In that case we will try to inform you in time about the new delivery date.